FEEFO Gold Trusted Merchant 2018
In 2018 we were awarded the coveted Gold Trusted Merchant Award for Outstanding Service.
This award is only awarded to merchants who are able to consistently display good customer service to their customers and we are delighted to say that we fulfilled the criteria to become one of Feefo's Gold Trusted Sellers. If you are looking for Customer Service Reviews for Luggage Superstore, please visit our Feefo site and discover how we try to go above and beyond what customers expect from buying luggage online.
We are a company that cares about our customers. We want to be the very best at what we do and this is why we feel a review site like Feefo is so good at showing us what we need to improve on and what we are doing well. Unlike some of the other review sites, Feefo only uses real customer reviews. Every customer that places an order with us will be asked to leave a Luggage Superstore Review. If we have done well, we like to hear about it. If there are things we need to improve on - We also would like to know about it.
Unlike some of the other Online Luggage Retailers, we have a customer service telephone line dedicated to taking your calls and answering your questions, so if you are baffled by Bailhandles or Exasperated by Expandable Luggage, give us a call on 01732 753300 and a member of our friendly team will be delighted to answer your questions.
Our Gold Trusted Merchant Certificate can be viewed here